In case you’ve never signed up for a hosting account or you have changed companies and the new one deploys an account management tool that you haven’t seen before, you may become confused about how to perform a certain operation in your account or on your computer. This is the reason why, many web hosts have set up a knowledge base, which outlines the most popular enquiries and issues connected with the specific platform they use, instead of adding only some general facts. This kind of knowledge base will permit you to find the necessary information quickly and effortlessly, so you won’t have to commit lots of time and energy to things that may require something as elementary as clicking on a button or selecting a checkbox. In this way, not only can you get stuff done, but you can also get to know a ton of new and beneficial details, both about the way you can manage your account and about the way the hosting service functions in general.
Extensive Online Documentation in Shared Website Hosting
If you’ve ordered your first shared website hosting package through our company or have transferred your website over to us, you will become accustomed to our services and our in-house developed Hepsia Control Panel before you know it due to the fact that we have compiled an in-depth web-based knowledge base where you can find all the info that you will ever need – both general info with regard to the hosting service as a whole and more specific info about the separate features that you can use and the difficulties that you might bump into. The articles themselves are located in two places. The complete article collection is accessible via the Control Panel’s Help section. You can access relevant articles about the different features in every Control Panel section too. You can learn how to accomplish basically everything, from creating an .htaccess file to managing a mailing list, and all the articles feature comprehensive instructions, so you will never become disoriented due to an unclear text. Certainly, in case you come across a more specific obstacle and you’re unable to find anything about it in our knowledge base, you can get in touch with our support engineers 24x7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated plans come with detailed online technical documentation where you will see information about all the features that our created-developed Hepsia Control Panel comes with, plus solutions to various questions and problems that you may experience. All installation manuals feature detailed explanations, which implies that you won’t have to worry about omitting something in case you’re planning to export a MySQL database, for instance. The troubleshooting articles include a variety of different probable reasons for given problems and the solution for each of them, so in case you aren’t able to send emails even though you have the right SMTP server settings, for instance, you can swiftly discover what the reason for this could be and rectify the problem with several clicks in your mail client. As Hepsia offers quite a few features, you will be able to find related articles in each section. In case you’d rather check out all help articles, you can use the Help menu, which is located in the top right-hand corner of the page.