Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What type of services exactly could VPS and dedicated server users use?
One of the typical reasons to get a server of your own is that you'll have complete control over the software environment and you could install anything you would like. This will allow you to run applications that require particular software to be present on the hosting server, which is not possible with a shared Internet hosting server where you can install software just in the account, but not on a root level. In case you are not very acquainted with this type of matters, nevertheless, you could encounter issues because managing a server of your own differs from managing a conventional shared website hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, thus our admins can easily deal with a variety of tasks that should be carried out or can resolve many problems that you could face.
Installation and Troubleshooting in VPS Servers
You may add the upgrade with a few clicks whenever you need it and irrespective of the VPS servers
package deal that you have chosen. This could be done either during the order procedure when you think that you'll need support from the very start or later from the VPS billing CP if you have problems with any app on the server. Our experienced admins can install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade includes 60 minutes of custom work and you'll be able to use it whenever you want. The vast majority of tasks take less than that, so the remaining time will be available for the future and you will be able to see it within the billing Control Panel at any time. You'll be able to use the upgrade as a separate service or on top of the 30 minutes of custom work which are a part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
You could take full advantage of our service at any time in case you have a dedicated server
from our company and you'll be able to include it in your plan with simply several clicks. If you need some custom work on the web server right from the start, for example, you can obtain the upgrade alongside the plan during the signup process, or you can obtain it through your billing area in the event you need help at some point later on. The Installation & You with any task which you can't carry out on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you can concentrate on building your sites without wasting time on web server maintenance or software issues because our knowledgeable staff will handle these things for you. You could add the upgrade as many times as you need it and in case some time remains, it'll be listed in your billing CP, so you could use it when you need it again.