If your web hosting provider supplies live chat support, you can speak to an agent live and learn useful info or get a problem resolved promptly. The advantage of using chat rather than calling to consult with a live person is that you'll need just a computer with world wide web access, so you will not pay any charges in the event that you are in another country or state. In addition, it will be simpler to copy and paste data like domain names, usernames or error messages in other words details that are sometimes difficult to provide to the other party on the phone. The live chat is also a quicker approach to contact the website hosting service provider's support team as compared to using a ticketing system. What's more, when some problem requires a little more time to be taken care of, you are able to do something different while you wait for support on the live chat, so that you will not lose time - something that is impossible in case you're on the telephone.
Live Chat Support in Shared Website Hosting
As a part of the support services that we provide for all of our shared website hosting plans, you'll find live chat support which is online each and every day, even on holidays. You are able to contact us no matter if you already have an account or not, because we will assist you with all kinds of things, ranging from providing you with basic information about our solutions if you aren't a client yet and you are considering to purchase one of the packages, to assisting you with setting up an e-mail account in an email client. Part of the issues are more complicated and time-consuming, and you will have to use the ticketing system that is built-in our Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a number of things.
Live Chat Support in Semi-dedicated Servers
We supply live chat support as a part of our services, therefore whenever you have any kind of questions regarding our semi-dedicated plans, you'll be able to contact our customer care team anytime regardless if you have already acquired your account or not. In general, the chat service is for billing, pre-sales and general questions and problems, still we're able to assist you with many tech questions as well. We will help you choose the best package for your websites if you do not have an account yet, we can reply all of the billing questions or issues you may have or we can assist you with installing your new e-mail address on your computer or smart phone - all the aforementioned will be done in a timely manner since our live chat service is online all day long, every single day. Every time you require assistance, you're able to chat with an agent and save a long time.